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Tuesday, March 17th, 2020
Dear Valued Customers,
As a licensed Ontario Tour Company responding to the COVID-19 pandemic, we have decided as of Friday, March 13th to cancel all Day Tours up to and including April 15th. This is to protect our valued customers and staff. Should the casinos open prior to this date, we will resume Casino line runs at that time.
In addition we have cancelled the overnight tour to Akwesasne that was to depart on April 7th.
We will continue to work in the office this week, contacting all our customers that are affected by these cancellations and processing credits, refunds and rescheduling postponed events.
We encourage you to please stay home and contact us by phone with questions or bookings.
Next week our office will be physically closed. We will be answering emails and retrieving messages on a daily basis. We thank you for your patience and understanding during these trying times.
We will review the status of our day trips and overnight tours on a weekly basis and will keep you informed by phone calls and updates on our Web site.
Thank you to our customers and friends who have reached out to us with messages of support. Your kindness is most appreciated. We will get through this if we all work together.
Sincerely,
Steve GroatOwner
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